Category Archives: youth work

volunteer youth worker.pack

Volunteer Youth Worker’s Guide Books

about three years ago, chris folmsbee of barefoot ministries asked me to develop some training for his organization, targeting volunteer youth workers. the idea was that i would speak at a small handful of saturday training days geared for volunteers (which sorta happened, at that time). and the original plan was that each attendee would get three short ebooks as a bonus. i wrote the three books; but there were some complications, and they weren’t ready for the training days.

so, now, all this time later, they’ve actually been published and are available! sorta fun, as i didn’t even think they were going to see the light of day! all three are short and practical — great for handing out to volunteer leaders on your team.

volunteer youth worker.small groupsA Volunteer Youth Worker’s Guide to Leading a Small Group

A lot of churches and youth ministries have given up on the idea of small groups, writing them off as too tedious, too difficult to manage, too hard to find volunteers for, too expensive to provide materials or curriculum for, or any other number of reasons. In A Volunteer Youth Worker’s Guide to Leading a Small Group, Mark Oestreicher argues a different perspective. Marko insists that small groups promote safe spaces to grow, consistency in teenagers’ emotionally tumultuous lives, and repetition that instills in them the importance of trust and tradition. The Guide to Leading a Small Group is perfect for anyone feeling disenchanted with the concept of small groups, and after Marko succeeds in changing your mind in the first few pages, he’ll use the rest of the book to help you restructure and rethink your small-group programming so you don’t get burned out again. Marko is leading the charge in reviving small groups, and you can join him today.

volunteer youth worker.understanding teensA Volunteer Youth Worker’s Guide to Understanding Today’s Teenagers

Many parents have taken a defeatist approach toward understanding their teens, and not without good reason; it does often seem hopeless, after all. But that’s where you, the volunteer youth worker, come in. Mark Oestreicher shows that Understanding Today’s Teenager is both possible and rewarding, if one has the right tools. Marko explores the dimensions of nature vs. nurture, brain activity, culture, biology, and emotional development, all of which lead teenagers to do the wacky things they do that adults don’t understand and often can’t remember having done themselves. Marko also reminds us that adolescent development doesn’t end at the age of 18 just because United States law says it does. A Volunteer Youth Worker’s Guide to Understanding Today’s Teenager uses a combination of science, logic, and compassion to help bring us back from the cliff edge and remember why we started working with teens in the first place. Use this book as a jumping-off point to re-ignite your passion for teens.

volunteer youth workers.parentsA Volunteer Youth Worker’s Guide to Resourcing Parents

Every youth leader, volunteer, or pastor has failed at some point in their communication or interaction with their teenagers’ parents. It’s inevitable. We are human, most youth workers are still pretty young themselves, and most parents are guarded and protective of their kids. These factors combine to create a minefield, of sorts, for parents and youth workers to navigate. In fact, youth ministry mogul Mark Oestreicher starts off A Volunteer Youth Worker’s Guide to Resourcing Parents by admitting some of his own failures in his interactions with students’ parents. But then Marko uses the rest of the book to explore the importance and deep significance of being intentional with parent contact and interaction, and not letting family ministry slip through the cracks in favor of teenager-only ministry. If you’ve had some discouraging interactions with parents lately, this book might help provide a new perspective, allowing you to show some grace, both to yourself and the parents you’re trying to minister to. Let Marko guide you in seeking the best balance in your ministry efforts in order to maximize and equip one of your greatest youth ministry resources.

to be clear: i didn’t write those descriptions, and didn’t even see them until they’d been out for a few months. i’m cracking up that they called me a “youth ministry mogul.” apparently The Youth Cartel sounds bigger and more menacing than it is (two guys working out of their homes)!

knowing that lead youth workers might want to get these in bulk for their leaders, we’ve priced them in a way that makes that extremely possible:

  • 1-4 copies: $7.49 (Save $.50 off retail)
  • 5-9 copies: $6.79 (15% off retail)
  • 10-19 copies: $5.99 (25% off retail)
  • 20+: $5.19 (35% off retail)

or, you can get the pack of all three books for a nifty $19.99!

volunteer youth worker.pack

birthday cake

Open Letter to a 14 year-old girl

the just-about-to-turn-14 year-old daughter of a friend of mine was in the audience at a large youth retreat i spoke at recently. she and i met very briefly. and i was super encouraged when my friend told me that the weekend had a big impact on her and she spoke quite a bit about what i’d shared. but then he asked if i would write her a letter, as part of a collection of letters he was pulling together for her 14th birthday. i have to say that i haven’t written many letters to 14 year-old girls i don’t know; and that’s probably a practice i should continue! but, for what it’s worth, here’s what i wrote to her!

Bekah,

Yeah, it’s a little weird to get a letter from some old bearded dude in California who you don’t really know but only heard speak at a camp with 1000 other teenagers. Creepy, even. Except that, you know, the creepy old bearded camp speaker dude happens to be friends with your dad. So, hopefully, that lowers the creepiness factor.

3 words of advice/encouragement to you:

Risk. You were not made for a boring and safe and mundane, punch the clock and eat dinner in front of reality TV, find a vice and stick with it, become who others expect you to be life. Nope. You were made (really – God’s dream for you) for an adventurous life in the active and present Kingdom of God. But that requires a bit of risk on our parts. Try things. Get uncomfortable. Explore. All the while: listening to God and paying attention to his direction.

Exercise Curiosity. Healthy people are curious and constantly asking “Why”? The best leaders are always wondering and noodling and dreaming and probing and seeking. The best friends (and maybe the best enemies, really—those who are good for sharpening us) are those who are curious about the motive behind behaviors. I believe that developing curiosity will serve you in life more than just about any other skill set or practice; and I’m pretty sure we make God smile when we put curiosity into practice.

Breathe. Relax and slow down. Don’t give in to the pressure to live your life at 1,000 miles per hour, constantly rushing to the next thing. Don’t measure your value by how much you can get done, or by how many plates you can keep spinning. Don’t bow to the idol of productivity. Instead: rest in the knowledge of God’s perfect and unchangeable love for you and acceptance of you. Soak in the experience of a peace that can only come from healthy relationships with God, self, others, and all of creation.

May a big ol’ heapin’ helping of God’s blessings be on your head, Bekah!

Marko sig

ymcp.nashville.2

Youth Ministry Coaching Program: New Cohorts Forming Now

Adam sent this out in a nice email to our Cartel email subscribers. thought i’d post it here also!

New San Diego & Nashville Cohorts

YMCP is a year-long, whole-life coaching program for youth workers. It’s built on a cohort approach: Each cohort has 10 youth workers, which provides a shared learning environment, a variety of inputs, and a team of ministry friends who’ve got your back. Full cohorts meet for two days, every other month, over the course of the year. In between meetings, we interact on a secret facebook page, as well as coaching phone calls.

There are still two “open” cohorts (not denominationally-focused or funded) with a few spaces in them:

The 2014 Nashville cohort has five confirmed participants and five more spaces available.
The 2014 San Diego cohort has three spaces available.
Both of these cohorts will launch when we fill them up (and all participants get to vote on meeting dates). For more info, check out this page on our website, or email me and I’ll send you the program overview and other stuff.

EMAIL MARKO ABOUT YMCP

What Youth Workers are Saying about YMCP

Here’s the thing about YMCP. You sign up thinking you’re in for some good youth ministry insight and discussion (you are), and maybe the people will be cool (they will). But what you can’t know until you’re in the midst of it is how you’ll grow to look forward to each meeting as a time of sanctuary, how the room full of strangers will be friends by the end of the first day, how your heart will drop a bit at the end of each cohort because you know there are only a few left. My year in YMCP helped me grow as a youth worker, for sure. But what I am truly thankful for is the way it helped me define who I am – as a person, as a follower of Christ, and THEN as a youth worker. The insight and personal development that came out of YMCP for me go way beyond my professional life. I’m more confident in my decisions, my abilities, and my passion than ever before. And I have nine awesome, crazy, amazing friends in ministry and in life that I can call on at any time.

Brandi Manes

The Youth Ministry Coaching Program is hands down the most important program I have participated in my 13 years of youth ministry. The holistic approach and balance of training, inward reflection and spiritual growth allowed me to be stretched not only into being a better youth leader, but also into being a better person. YMCP is of great benefit for the veteran or rookie youth worker.

Brian Mateer

YMCP with out a doubt saved me from leaving youth ministry. I was in a tough spot without any direction. This program helped facilitate a safe place to work out and through the situation. It was an absolute highlight of my life so far to be in such a dark place, and over the course of a year with the program be restored with grace through great coaching.

Christopher Dinnell

After transitioning from full-time ministry to a volunteer position, I couldn’t see how I would effectively live out my calling. YMCP helped me regain my passion and find direction to help me move forward in my ministry.

Bethany Butterfield

ymcp.nashville

9780991005024-front-1000

Woo: Awakening Teenagers’ Desire to Follow in the Way of Jesus

9780991005024-front-1000since most youth workers haven’t heard of morgan schmidt, the author of our upcoming release, Woo: Awakening Teenagers’ Desire to Follow in the Way of Jesus, i thought it would be a good idea to add a few words in the front of the book about why we chose to publish this work. here’s what i wrote:

A Word from the Publisher

Publishing is tough these days. (I wanted to write, “It’s gettin’ hard out here for a pimp,” but I thought the music/movie reference might get lost, and some would be offended.) Most publishers just cannot afford to release a book by an author who doesn’t have a built-in platform to move thousands of copies on her own.

Morgan Schmidt does not have a platform to move thousands of copies of this book on her own.

But, call us visionary or passionate or stupid, we simply had to publish Morgan’s book. Morgan Schmidt is more than the ideas and words on these pages; we believe she’s an important emerging voice in youth ministry. And built into the DNA of The Youth Cartel is a commitment to find people like Morgan and help them shape all of us.

And the words on these pages—well, I am really not blowing smoke when I write that they are among the most important and reorienting and revolutionary and fresh words written about youth ministry in the last couple years. Plus, as a bonus, Morgan writes in a winsome way that leaves you no choice but to really like her, whether you agree with her proposals and perspectives and time-delayed explosives or not. As with most of the stuff we publish or host at our events, our goal at The Youth Cartel is not that you agree with us (or fall prey to our megalomaniacal plans to rule the world), but that you are invited to think, reflect, and hear the voice of God about youth ministry.

With that, I’m excited to introduce you to Woo: Awaking Teenagers’ Desire to Follow in the Way of Jesus and to the insightful Morgan Schmidt. (You can take it from here, Morgan…)

Mark Oestreicher
Partner | The Youth Cartel

oh, and for the record, here’s what some other people are saying about it:

Morgan Schmidt is a snappy and relatable writer. But above all, she is a prophet blessed with a winsome honesty that sneaks up on you as you’re planning your umpteenth mission trip and whispers: “Recalculate.” For Schmidt, being human boils down to desire; and youth ministry that’s honest is about desire too—the desires of youth for God, the desire of God for them. With Woo, Morgan Schmidt joins a new class of practical theologians taking aim at the false gods driving the youth ministry industry, and she restores our focus—and our hope—on young people’s God-given desire to become, belong to, and worship as the body of Christ. Woo completely won me over.
Kenda Creasy Dean, Mary D. Synnott Professor of Youth, Church and Culture at Princeton Theological Seminary and author of Almost Christian: What the Faith of Our Teenagers Is Telling the American Church

Woo is, hands down, one of the most sensible and simultaneously exhilarating books about pastoring students that I have read in a long time. Morgan Schmidt wisely guides us to awaken desire rather than run from it, equipping us to form desire to follow in the way of Jesus. Woo invites leaders to see students as real people, with real longings that matter. Don’t let the warmth and wit of Morgan’s writing fool you—this changes everything you’ve known about youth ministry.
Dwight J. Friesen, Associate Professor of Practical Theology @ The Seattle School of Theology & Psychology, coauthor of The New Parish

Woo is a book about desire, the desire of young people to be authentic and real. It is also about the desire for those who serve the Church to be the midwives who help them do just that. Knowing Morgan Schmidt, I can tell you this book is authentic and real. Here is offered one devoted person’s theology and praxis around the ministry to youth. I highly recommend it, and I thank God for this offering to the Church.
The Rt. Rev. Gregory H. Rickel, VIII, Bishop of Olympia

Both Augustine and Kierkegaard, in their own ways, asserted that we are what we desire. Consumerism has adopted in a counterfeit but powerful way this theology. When our desires go askew and latch onto consumer goods, political ideologies, or fear about our children, we create pantheons of idols to worship. Like a prophet from the Old Testament, Morgan Schmidt has called out youth ministry for its idol-making, asserting with flare and depth that youth ministry has been captured by desires other than encountering the living God. This is a book that will challenge you because it will ask you to expose your desires. But in so doing, you may find not the idol of successful youth ministry, but the living God who will draw you closer and closer to the humanity of young people this living God loves.
Dr. Andrew Root, Luther Seminary, author of Revisiting Relational Youth Ministry

I really like what Morgan Schmidt is saying to youth pastors in Woo: Awakening Teenagers’ Desire to Follow in the Way of Jesus. We should know by now that approaching the Christian formation of young people in our churches needs something more than doubling down on what we think worked in the past or even a “new” method or model—a full theological paradigmatic shift is necessary. Morgan carefully unveils a more spiritual posture toward the young people we want to do life with. It starts with a passion to approach them with a sense of awe in their personhood. It involves our curiosity and commitment to cooperate with the Holy Spirit’s work of unleashing a young person’s imagination in the pursuit of discovering his or her beautiful God-given humanity. Maybe if we spent more time nourishing our own lives with God and what it means for us to become more fully human, we might just find ourselves around young people who feel fully alive desiring life in Jesus Christ. If you are comfortably ensconced in a church that puts on programs for youth to consume, and measures its success based on immediate results—don’t read this book. It will either make you very uncomfortable or—if it captures you—it could get you fired. But, then again, it could also spark an awakening in your congregation.
Mike King, President/CEO of Youthfront, author of Presence-Centered Youth Ministry: Guiding Students into Spiritual Formation

achilles heel

the achilles heel of your youth ministry

what is the achilles heel is of your youth ministry?
what is our collective achilles heel is in the youth ministry world? what’s holding us back?

when i asked this question to a group of youth workers some time ago, dr. dave rahn brought up was that, at it’s root, the problem of kids leaving the church after youth group boils down to a theology problem, based on our theology of church. he suggested each church has a self-image based on their theology of church, and that works itself out in all kinds of practical ways. if you take some of those assumptions down the road a few iterations and years, you end up with teenagers who aren’t connected with their churches beyond youth group. i’d love to see a book on this, frankly: how a variety of ecclesiologies result in certain approaches to youth ministry.

achilles heelmy observation, based on the youth ministries i observe, is that our collective achilles heel for decades was arrogance. and this is still present; but i think it’s moved into a second-place spot, behind fear. fear has become a motivator for way too much of what happens in youth ministry these days. all kinds of fear: fear of parents, fear of church boards, fear of our little kingdoms being threatened, fear of our salaries being threatened. but more than all of these, i’ve seen a fear of culture become a motivating force. often, this is a roundabout fear: parents and church leaders possess a fear of culture, and youth workers instinctively know that if they play into these fears, they will get resources and job security and whatever else we desire.

For you did not receive a spirit that makes you a slave again to fear, but you received the Spirit of sonship [and daughtership]. And by him we cry, “Abba, Father.” (romans 8:15)

fear is a cul-de-sac. it might bring short term results; it might get donors to open their wallets, secure our jobs, and get people in our churches to see ‘value’ in the youth ministry. but it starves our souls, and sets our teenagers up for a lifetime of wrong-headed interaction with culture and the world.

how we could see our ministries embrace hope instead of fear?

Why are you downcast, O my soul?
Why so disturbed within me?
Put your hope in God,
for I will yet praise him,
my Savior and my God

this verse is–word-for-word–psalm 42:5, psalm 42:11, and psalm 43:5. now i know there are literary/poetic reasons this verse repeats three times in two chapters. but it also seems to indicate that it’s something we should really notice!

what would it look like for our ministries to be characterized as ministries of hope?

boss yelling

thinking about why so many youth workers are abused

recently i had dinner with a youth worker couple who had the kind of story i hear way too often these days. they’d been beat up, in one way or another, by a church. the pastor had said they were doing a great job, blah, blah, blah. though he did seem to have concerns about ministry style (they were relational, he was organizational). in the end, they got totally blindsided by the pastor or the board telling them they needed to leave. there was some kind of agreement on what would be said publicly, which the church and pastor (the way it was told to me) totally violated. lots of hurt. lots of pain. lots of mess.

i hear these stories every week. literally. there are variations, of course. some involve massive tension with a cold-hearted automaton of a senior pastor over a period of years, resulting in the ministry version of parallel-play (ministering alongside each other without any significant interaction with each other). some involve a spineless yes-man of a senior pastor and an overbearing board with some misguided ideas about what the youth ministry should be doing or valuing.

but the common thread is “abuse”. once in a while, i get the sense that the youth worker was in the wrong (even if only partially). but whether there was wrong on both sides or not, there are all-too-often scenarios where the treatment of the youth worker is unacceptable.

as i was flying home and thinking about and praying for this wonderful and sad youth worker couple, i started to ask myself some more macro-level questions. maybe it was because i was in a plane at the time, 35,000 feet over somewhere. that big-picture view. anyhow…

why is it that churches are SO bad at conflict resolution?

why is it that churches are SO bad at conflict resolution, particularly amongst their staff? so few senior pastors seem to have any ability in this area (surely, there are wonderful exceptions).

why do so many youth workers get abused by their churches? while they’re at the church, and especially in how and why they leave.

khaki shortsmaybe it’s because our calling is so unique, so given to misunderstanding? maybe it’s because great youth ministry will never look quite like most senior pastors envision a pastoral role to look? when the senior pastor of my church in omaha re-inforced the office dress code, stating that jeans and shorts weren’t appropriate around the office, and that we would wear khakis or slacks and a collered shirt unless we had a specific ministry reason why we were dressed otherwise, i took him literally. and the summer day i was going to be hanging out with middle school kids off-campus, i wore a collered shirt and khaki shorts. he yelled at me in the middle of the office: “we don’t want to see your knobby knees around this office!”

yeah, maybe that’s true. and i’m sure it’s true much of the time. but here’s the harder thought that i almost wish i hadn’t had…

what if the reason so many youth workers are treated poorly by our churches is partly because of us?

what if it’s because we’re immature? or, unprofressional, sloppy and ill-mannered? what if we’re hiding behind our calling and job descriptions (and audience) as an excuse for not getting organized, not growing up, not being a team player?

i’m not suggesting we all start keeping office hours and wearing dress slacks (and clip-on ties!). i’m wearing jeans and a t-shirt as a type this, and i can’t imagine working in a church where they required me to “dress up” for the office.

i tears me up to see so many youth workers treated poorly by their churches. and with each individual case, my primary response is empathy and shared pain. i know what that feels like. but taken collectively–looking at the whole mess from a few tens-of-thousdands of feet in the air… well, i just wonder what role we’ve all played in creating a system that would treat us this way, over and over and over again.

thoughts?

lent-instagram

get your lent on

Lent Starts March 5th
We’ve got you covered…

Did you know Lent starts in just a few weeks? We know you just got done submitting receipts from the Christmas Party and you’re trying to pre-screen all of the Super Bowl commercials before 25 parents call you about the latest GoDaddy attention grab this Sunday.

Relax. We’ve got you covered.

lent-instagramFellow youth worker Erik Willits has put together a great resource for your group, a Lenten devotional simply called Lent.

Tons of youth groups (and entire churches) tested Lent in 2013 and loved it.

Bulk Pricing for Lent

  • 1-4 copies: $9.99 each
  • 5-9 copies: $9.49 each
  • 10-19 copies: $8.49 each
  • 20-99 copies: $6.49 each
  • 100+ copies: $6.09 each
nash cohort

Youth Ministry Coaching Program update

i’m in Charlotte, NC at the moment, launching a brand new cohort of YMCP. YMCP is a year-long, whole-life coaching program for youth workers. it’s built on a cohort approach: each cohort has 10 youth workers, which provides a shared learning environment, a variety of inputs, and a team of ministry friends who’ve got your back. full cohorts meet for two days, every other month, over the course of the year. in between meetings, we interact on a secret facebook page, as well as coaching phone calls.

the NC cohort is made up of all UMC youth workers, and is hosted by the western NC conference of the UMC. in december, we started a similar UMC cohort in SC. and in the spring, we’ll be launching a PCUSA cohort in pittsburgh (hosted by the local presbytery).

in march, april diaz and 8 women will launch the first-ever Women in Youth Ministry cohort, with a combination of online meetings and face-to-face meetings in orange county, CA.

nash cohortthere are still two “open” cohorts (not denominationally-focused or funded) with a few spaces in them:

the 2014 nashville cohort has five confirmed participants and five more spaces available.

and the 2014 san diego cohort has three spaces available.

both of these cohorts will launch when we fill them up (and all participants get to vote on meeting dates). for more info, check out this page on our website, or email me ([email protected]) and i’ll send you the program overview and other stuff.

open gr

Open Boston and Open Grand Rapids (and Denver, and Paris, and Seattle, and Bay Area)

the Open Youth Ministry events hosted by The Youth Cartel and a growing cluster of regional youth ministry organizations is such a cool collection of local, contextualized events. each one or two-day event is local in the sense that the organizing team is at least 75% (or more) local (only adam mclane, from The Youth Cartel, is a non-local on each team); the speakers are almost all local; a local youth ministry organization receives a third of the ticket sales; and each event has a unique feel and format, decided on by the organizing team.

all this is built on the belief that the best ideas often come from local, in-the-trenches youth workers.

add to all that goodness: each Open event costs a ridiculously cheap twenty five bucks!

in 2014, we have six Open events officially happening (and a couple more under consideration). two of them are coming up VERY soon, and registration is live and cranking.

open bostonfirst up is Open Boston, on february 7/8, at Gordon College. this is Open Boston’s second year, and the organizing team is fired up. the main event is saturday; but the team decided to add an early day on friday with a couple intensives, dinner, and a time of worship (all still included in the $25 cost!). i’m actually going to Open Boston this time, and am super pumped about it. see the website here, and register here.

open gra couple weeks later, the first-ever Open Grand Rapids will take place on february 22, at Cornerstone University. the speakers have been chosen and plans are ready to go. we’re really stoked about adding GR to the list of Open host cities this year. see the website here, and register here.

coming up later this year:

  • the first-ever Open Denver on september 13
  • the 2nd Open Paris on october 24/25 (we’re adding housing options this year!)
  • the 2nd Open Bay Area (CA) in november (date still being finalized)
  • the 3rd Open Seattle (date still being finalized, but in october or november)

mark the dates on your calendars if you’re within driving distance of any of those cities and plan on bringing a team! and if you’re near Boston or Grand Rapids, get to it!

kidney bean

unknown youth ministry heroes, part 2

in the last couple weeks, i’ve heard a couple stories of youth workers that were so inspirational and challenging to me. both stories were inspirational because they capture a vivid snapshot of the passion of people who truly love teenagers. and challenging, because, in both cases, they poked at my comfort and my willingness to really empty myself (as christ did).

yesterday, i shared the beautiful (and difficult) story of tim and sue. here’s the 2nd story:

would you offer to give up one of your kidneys to a teenager in your youth group who needed one?

kidney beani have a few nurses in my immediate extended family, who i recently spent time with in the detroit area over the christmas and new year’s holiday. one of them was present the day a volunteer youth worker came in for surgery, along with a teenage guy from his youth group. apparently the kid desperately needed a new kidney, and a match and donor had been difficult to find. so this youth worker–let’s call him dan–stepped up with an offer than falls significantly outside the normal role description of any volunteer youth worker i’ve ever known. really, it falls outside the job description of any paid youth worker for that matter!

i would have prayed with and for the teenager, sure. i would have likely visited him in the hospital. i would have tried to be a listening ear when he was struggling with mortality and the brokenness of his body. but i truly don’t think it would ever cross my mind to say, “take one of mine!” in this case, though, if i had been this youth worker, i would have died.

my family member who’s a nurse, and was there, said the two–dan and the teenager–were prepped for surgery and both rolled into adjoining surgical bays at the same time. family waited.

but in a time-frame that was confusing at first, because it wasn’t long enough, the teenager was rolled back out. turns out: when the surgeons went in, they found dan’s kidney was cancerous. it had been completely undetected in all pre-op tests and was 100% unknown to dan and his family. the doctors were able to remove his cancerous kidney and save his life. and some time shortly thereafter, another kidney donor was found for the teenager.

the end of the story is amazing: dan’s life was spared, and the teenager is fine also. but that’s almost a distraction from why dan is an unknown youth ministry hero. dan’s a hero–far and away beyond anything i have ever, ever done in 33 years of youth ministry–because he was willing to go to irreversible, costly, intimately personal lengths to give to a teenager.

paraphrasing, “greater love has no youth worker than this, but to offer up his kidney to a teenager in need.” seriously. dan, i don’t know you; but you’re my hero.