ipod hospital

i had such a great experience with a service provider, i just have to tell you all about it.

liesl’s ipod nano froze up a few months ago. we took it to the genius bar at the apple store, and they said, “uh, yeah, dude, it’s, like, not working,” (ever notice how the genius bar peeps tend to be straight out of the display case at emo-world?). “the [something or other] is cooked, and, dude, it’s, like, a few months past your one year warranty. so, like, we can offer you a 10% discount on buying a new one. but, uh, like, otherwise, uh, there’s not much we can do.”

thanks, dude.

my friend and new co-worker adam mclane put me onto this guy who lived near him (before adam just moved to san diego), who runs a little outfit called “the pod drop“. seriously, if ya got a broken pod, this is the place to go.

you fill out two little online dealios — a request for a service, and a label generator. then, shipping is free. they contact you telling you what’s wrong and how much it’s going to cost to fix. if you decline to have it fixed, you pay a small fee for shipping and handling. if the ipod isn’t fixable, they’ll often offer to buy it from you for parts.

anyhow — the whole thing was so easy, and so fast, and so priced-right. when i chatted with the guy, and told me adam had sent me to him, we got talking about youth ministry, and he gave me a discount because of what we do with youth workers! so, that was cool. but it would have been a great deal even without the discount.

there’s my ipod repair recommendation of the day!

2 thoughts on “ipod hospital”

  1. A real “Genius” Bar experience: the woman working stared at my MacBook trying to figure out how to turn it on, flipping it over and stuff (kind of like Zoolander). I showed her the power button, and, embarrassed, she said, “I’m more of a PC tech type.” At the Apple store. Really. And I waited for about two hours … but I love Macs!

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